Global Developments in Artificial Intelligence: Navigating Challenges and Engaging Customers

10 December 2026 - 14:00-17:00 CET | Warsaw, Poland

Hybrid event | By invitation only

The European Association of Co-operative Banks (EACB), in cooperation with the National Association of Cooperative Banks in Poland (KZBS) and the SGH Warsaw School of Economics, is pleased to announce the 3rd EACB Global Cooperative Banking Forum, taking place on 10 December 2026 in Warsaw, kindly hosted by the SGH Warsaw School of Economics.

Building on the previous editions held in Berlin (2024) and Birmingham (2025), the Forum brings together representatives of cooperative banks, international institutions, regulators and other stakeholders to exchange perspectives on global developments shaping the banking sector.

This year's edition will focus on artificial intelligence (AI) and its implications, exploring two key dimensions:

• AI, technological developments and emerging risks: How artificial intelligence and other technological developments are reshaping banks' operating environment, competitiveness, geopolitical dynamics, security and resilience, and the implications for governance and risk management.

• AI and engagement with customers: How cooperative banks can leverage artificial intelligence to better engage customers, members and employees, while reinforcing trust, participation and long-term relevance.

Through keynote speeches and interactive panel discussions, the Forum will provide an opportunity to exchange perspectives and experiences, explore emerging challenges and identify opportunities for cooperative banks in a rapidly evolving global environment.

Programme 

Opening 
Nina Schindler, Chief Executive Officer, EACB  
Piotr Wachowiak, Rector, SGH Warsaw School of Economics
Małgorzata Iwanicz-Drozdowska, President, KZBS 

Keynote: Artificial Intelligence in Banking: Innovation, Governance and the Supervisory Perspective 
Maciej Szczęsny, President of the Management Board, Polish Bank Guarantee Fund 

Panel 1: Banks in a Rapidly Evolving World: AI & Technological Developments, Use Cases, Risks and Challenges for Banks
Rashad Abelson, Technology Sector Lead in the OECD, 
Centre for Responsible Business 
Rainer Borns, CFO, Volksbank Wien  
Krzysztof Hetman, Member of the European Parliament (tbc) 
Yasushi Shiina, Member of the FSB secretariat 
Atsushi Yasutake, Director and Senior Managing Executive Officer (CRO), 
The Norinchukin Bank   

Keynote 2
Johanne Duhaime, Senior Executive Vice-President, Technology and Organizational Performance, Desjardins Group

Panel 2: Artificial Intelligence and the Next Generation: Rethinking Engagement, Trust and Participation in Cooperative Banking
David Murano, CRO and deputy-CEO, Caja Ingenieros 
Andrea Nitschke, Head of Banking Technology and Innovation division, BVR 
Jan Oleszczuk-Zygmuntowski, Co-President/ Polish Economics Network, and CEO/ PLZ Cooperative, operator of CoopTech Hub  
Augustin Reyna, Director General BEUC (The European Consumer Organisation) 

Closing
Priscille Szeradzki, President, EACB & Director General, Confédération Nationale du Crédit Mutuel  (CNCM)